In Ontario, and in Toronto the Toronto Family Responsibility Office (FRO) plays a pivotal role in enforcing child support orders and ensuring that children receive the financial support they need. Child support is a fundamental aspect of family law that ensures the financial well-being of children after the dissolution of a marriage or common-law partnership.

Understanding Child Support in Ontario

Child support is the financial contribution that a paying parent makes to help cover the costs associated with raising a child. In Ontario, child support is governed by the Child Support Guidelines, a set of rules and regulations that outline how child support payments are calculated. These guidelines consider factors such as the paying parent’s income, the number of children, parenting time, and decision-making arrangements.

The primary objective of child support is to ensure that children have access to the financial resources they need to maintain a similar standard of living to what they would have enjoyed if their parents had remained together. It is the legal and moral obligation of both parents to contribute to their children’s financial well-being.

The Role of the Family Responsibility Office (Family Responsibility Office)

The Toronto Family Responsibility Office is a provincial government agency in Ontario responsible for enforcing and collecting court-ordered child support and spousal support payments. Established under the Family Responsibility and Support Arrears Enforcement Act, the Family Responsibility Office serves as a vital bridge between the court system and families in need of financial support.

  1. Establishing and Enforcing Support Orders

One of the key functions of the Toronto Family Responsibility Office is to establish and enforce support orders. After a court determines the amount of child support, the Family Responsibility Office takes over to ensure that the paying parent complies with the order. This includes setting up a payment schedule and monitoring payments to ensure they are made in full and on time.

  1. Collecting Payments

The Toronto Family Responsibility Office plays a crucial role in collecting child support payments from the paying parent. It offers various methods for payments, including direct deposit, income garnishment, and intercepting tax refunds. By having these mechanisms in place, the Family Responsibility Office helps guarantee that children receive the financial support they are entitled to.

  1. Arrears Management

Child support arrears occur when a paying parent falls behind on their support payments. The Family Responsibility Office is responsible for tracking and managing these arrears. It takes steps to recover outstanding amounts by garnishing wages, seizing assets, or taking other appropriate actions to ensure the parent who has fallen behind on payments fulfils their financial obligations.

  1. Enforcement Measures

In cases where a paying parent consistently fails to meet their support obligations, the Family Responsibility Office has the authority to take more aggressive enforcement measures. These may include suspending the paying parent’s driver’s license, reporting the arrears to credit bureaus, or initiating legal proceedings.

  1. Assistance with Support Applications

The Family Responsibility Office also assists parents in applying for child support orders. They can provide guidance on the process, help complete the necessary paperwork, and connect parents with legal resources if needed. This ensures that parents who are entitled to support are aware of their rights and can access the support they need.

The Benefits of Family Responsibility Office’s Involvement

The involvement of the Family Responsibility Office offers several benefits:

  1. Efficient Enforcement: The Family Responsibility Office streamlines the process of enforcing child support orders, making it easier for parents to receive the financial support they are entitled to. This efficiency is particularly crucial in reducing the financial burden on recipient parents and ensuring that children’s needs are met promptly.
  2. Standardized Guidelines: The Family Responsibility Office adheres to the Child Support Guidelines, which provide a standardized framework for calculating child support payments. This consistency ensures that child support orders are fair and equitable, taking into account the paying parent’s income and the children’s needs.
  3. Legal Enforcement: In cases of non-compliance, the Family Responsibility Office has the legal authority to enforce support orders, including seizing assets and suspending licenses. This added layer of enforcement ensures that paying parents understand the seriousness of their obligations and are more likely to meet them.
  4. Expertise and Resources: The Family Responsibility Office has a wealth of experience in child support enforcement and can provide valuable guidance to parents navigating the legal system. However, parents with more complicated matters should seek private legal advice.

Challenges and Concerns

While the Family Responsibility Office plays a vital role in ensuring child support enforcement in Ontario, there are some challenges and concerns associated with its operations:

  1. Delays: In some cases, there may be delays in the processing of child support payments, which can be frustrating for parents who rely on this financial support to meet their children’s needs.
  2. Limited Resources: The Family Responsibility Office may face resource constraints, leading to delays in responding to inquiries or taking enforcement actions. This can impact the effectiveness of the enforcement process.
  3. Complex Cases: Child support matters can become complex when there are issues such as changes in income, shared parenting time, decision-making, or disputes over arrears. Resolving these complexities may require legal assistance beyond what the Family Responsibility Office can provide.


Toronto Child support enforcement is a critical aspect of family law in Ontario, ensuring that children receive the financial support they need for their well-being and development. The Family Responsibility Office plays a pivotal role in this process, helping to establish, enforce, and collect child support payments. The involvement of the Family Responsibility Office is essential in streamlining the enforcement of child support orders and ensuring that support payments are made in a fair and consistent manner. While there may be challenges and concerns associated with the Family Responsibility Office’s operations, its overall impact in upholding the rights of children and parents cannot be overstated. A lawyer can assist parents in determining what support they require and how Family Responsibility Office can serve their unique needs. Child support enforcement, as facilitated by the Family Responsibility Office, ultimately serves the best interests of the children involved, promoting their financial security and well-being.

By Alexandra Faircloth,
Separy Law PC Articling Student 2023/2024